Coronavirus - Advice and Guidance

Here at The Rosedale Hewens Academy Trust, we are doing everything we can to support our pupils, staff, parents, guardians and carers, and their families, during the Coronavirus (COVID-19) outbreak. Please click play on the video below to visualise what measures have been put in place at Rosedale College. 


We have also provided answers to some frequently asked questions so we are able to further our support during this challenging time.

Overall Government Support and Guidance

Support and Guidance from The Rosedale Hewens Academy Trust for Students and Staff


Support and Guidance from Fraser Portraits for Students and Families

What is coronavirus (COVID-19)?

A coronavirus is a type of virus that causes respiratory tract infections, such as colds and pneumonia. Although coronaviruses usually cause mild symptoms, they can (on rare occasions) cause life-threatening breathing difficulties and death. 

What are the symptoms of Coronavirus (COVID-19)?

The symptoms of coronavirus are:

  • Cough
  • High temperature
  • Shortness of breath

But these symptoms are similar to other illnesses, such as cold and flu.

What should you do if you think you have Coronavirus (COVID-19)?

Stay at home and self isolate if you have either:
  • A high temperature – you feel hot to touch on your chest or back a new, continuous cough – this means you've started coughing repeatedly.
  • You do not need to contact 111 to tell them you're staying at home.
  • Testing for coronavirus is not needed if you're staying at home.

If I have been told to self-isolate, what does this mean? 

  • Anyone with symptoms should stay at home for at least 7 days.
  • If you live with other people, they should stay at home for at least 14 days, to avoid spreading the infection outside the home.
  • After 14 days, anyone you live with who does not have symptoms can return to their normal routine.
    But, if anyone in your home gets symptoms, they should stay at home for 7 days from the day their symptoms start. Even if it means they're at home for longer than 14 days.


  • If you live with someone who is 70 or over, has a long-term condition, is pregnant or has a weakened immune system, try to find somewhere else for them to stay for 14 days.
  • If you have to stay at home together, try to keep away from each other as much as possible.
  • After 7 days, if you no longer have a high temperature you can return to your normal routine.
  • If you still have a high temperature, stay at home until your temperature returns to normal.
  • If you still have a cough after 7 days, but your temperature is normal, you do not need to continue staying at home. A cough can last for several weeks after the infection has gone.

    Tips for staying at home
How do I protect myself and my family from Coronavirus (COVID-19)?

The best way to prevent infection and spread of viruses is by practicing good hand hygiene and following the usual recommended actions to prevent the spread of respiratory infections.

  • Wash your hands with soap and water often – do this for at least 20 seconds. If soap and water is not available, you can use an alcohol based hand gel (view videos below).
  • Always wash your hands when you get home or into work. Use hand sanitizer if soap and water are not available.
  • Cover your mouth and nose with a tissue (not your hands) when you cough or sneeze, or cough/sneeze into the crease of your elbow.
  • Put used tissues in the bin straight away and wash your hands afterwards.
  • Try to avoid close contact with people who are unwell.

Touch your eyes, nose or mouth if your hands are not clean.

How to wash your hands 

Should I wear a facemask?
Although facemasks play an important part in places like hospitals, there is very little evidence that this will benefit members of the public.
The World Health Organization advises that face masks should only be worn if you have symptoms (such as coughing or sneezing), if you are suspected to have COVID-19, or if you’re caring for someone that is infected with the virus.
Who is at risk of being infected with Coronavirus COVID-19?
You may be at risk of infection if you’ve been in contact with someone that has a confirmed COVID-19 infection.
The situation is evolving but to date the following should take appropriate precautions according to the NHS:
Those who are 70 or over
Those with a long-term condition
Those who are pregnant
Those with a weakened immune system
Advice for caregivers
If you are caring for someone with COVID-19 and using a face mask, make sure you wash your hands thoroughly before putting it on and follow these steps:
1. Make sure the mask covers over your nose and mouth completely, and don’t touch the mask once it is on
2. If you need to touch your mask, clean your hands before and after
3. If the mask becomes damp, replace it with a new one
4. When taking your mask off, don’t touch the front of it
5. Throw used face masks away immediately into a closed bin and don’t forget to wash your hands after. Wearing a face mask is not enough to prevent infection and spread without also taking the precautionary measures mentioned earlier.

For further advice and guidance from Public Health England, please visit this link for any updates:


Support and Guidance from The Rosedale Hewens Academy Trust for Students and Staff

What should I do if I am self-isolating, or if the school/college closes? 

You should continue to follow the Stay at Home Advice and Guidance for Households Information

If you are well enough, continue to study and teach at home via Microsoft Teams. We believe that strong links between home and college is crucial to your child’s education. We would like to draw your attention to the online platforms that you have access to at home. The logins for these have been provided.

How should I structure my day if I’m at home?

Having a routine can be really helpful. You might like to adapt the below example schedule for your family:

Please download our Daily Routine Calendar to help support you with planning your day to day routines. We also have a Top Tips poster to help to keep you positive while you study at home. 

Daily Routine Calendar 

Top Tips - Studying at Home


Support and Guidance from Fraser Portraits for Students and Staff

What measures will be in place on the day of my child's individual photographs?

The health and safety of all our students is paramount to us and we have been working hard to ensure we can still supply your child’s individual photographs in the safest way possible. As such, we have made contact with Fraser Portraits who have provided us with a risk assessment, outlining the various measures that will be put in place for their onsite presence on the day.

Should you have any concerns, a copy of the risk assessment can be accessed below:

Fraser Portraits Risk Assessment

Support and Guidance from the STARS Team for Students and Staff

Advice on social distancing practices during the journey to and from college

"Over the last couple of weeks, as many schools in the borough have opened their doors to increasing numbers of pupils and parents, it is a really important time to remind everyone how vital it is for the whole school community to continue following social distancing measures when travelling to and from school.

We want to provide information for parents and carers to remind them and outline advice on safe social distancing and travel practices on their way to school."

Travelling Back to School


Information and Guidance relating to Coronavirus

The Department for Education (DfE) have issued the following information and guidance to schools provided below, which we want to share with all our families and staff.
Coronavirus Update – Information for our families

The Dfe have launched a new helpline to answer questions about COVID-19 related to education. Staff, parents and young people can contact the helpline as follows:

Phone: 0800 046 8687

Email: DfE.coronavirushelpline@education.gov.uk
Opening hours: 8am to 6pm (Monday to Friday)

Where to find the latest information - Updates on COVID-19: